Is Jon Lewis slipping?

Yesterday I had a call from one of our handymen to say that he is with a customer who has asked him to hang a blind. Our handymen hang blinds almost everyday, it has to be up there with the most common jobs we do so they see almost all makes shapes and forms of blinds. This particular blind came from Jon Lewis and had been supplied with the incorrect brackets for the blind. This is staring to become a common feature of blinds bought from Jon Lewis and the handyman thought he would call to let me know he had run into yet another JL blind that had been supplied with the incorrect parts.

I'm not sure if there was one bad batch supplied with the incorrect parts or if JL have let their quality control slip.

If you have had similar problems with blinds bought from JL post a comment on this entry as I would be interested to know if there is something wrong with the quality control at JL or if it just coincidence that we have seen a few blinds with incorrect parts.