Wednesday 19 November 2008

Specialist curtain and blind hanging service


The other day I had a call from a customer who wanted to know if we were a specialist curtain hanging service. The obvious reply was "yes, we are indeed a specialist curtain hanging service". She then went onto explain that a few years ago she had some curtains professionally made and installed by Peter Jones which for many years looked fantastic but recently they just haven't been hanging right. She thought the pull mechanisms and curtain tracks were fine and that it had more to do with the way the curtain are hanging on the rails than anything else.

When a customer calls and asks if we are specialist curtain hangers my immediate thought (From years of taking these types of calls) was that she meant fitting new curtain poles or tracks and not actually hanging the curtains themselves. I explained to this customer that we are a professional handyman service and though I am perfectly confident that we can figure out what is wrong with the way her curtains are hanging she should expect a handyman to arrive and not some interior designer curtain specialist type.

In the end she was perfectly happy with that explanation and even more pleased that the same handyman could sort out her funny hanging curtains and also look at a few other jobs she had around the house.

We pride ourselves on solving the problems of our customers and feel that we have the best handyman in London who are capable of solving almost all household and office jobs.

Hanging curtains and blinds is only one the many specialist jobs Silver Saints - London handyman service takes on.

Toilet unblocking - its not pleasant but at least its satisfying

Silver Saints - London handyman service has encountered a few interesting toilet unlocking jobs over the past few months. From soccer ball size pieces of limescale to bits of carpet our Silver Saints have seen it all.

We have a very special method of unblocking toilets that allows us to be faster and cheaper than your average man in van drain unblocking company. This doesn't make the process of unblocking toilets any more pleasant a task but at least it makes it a bit more satisfying. Reason being is that our London handymen find nothing more satisfying than giving a customer a successful, cost effective solution to a problem, even if that problem is a nasty blocked toilet.

Our handymen have pretty funny and equally nauseating stories about unblocking toilets but each one of them still finds it a satisfying job to do.

We charge a fixed price of £60+vat for unblocking your toilet (we unblock sinks and basins too at £70+vat).

If you have a domestic or commercial toilet that is blocked give our operations team a call on 0207 0999 199 or visit our London handyman service website to book in a Silver Saint today.

Tuesday 18 November 2008

LCD installation

Fitting LCD screens is a job our Silver Saint - London handymen do all the time. We have LCD installations down to a fine art and offer a fix price to hang your LCD screen. Any screen up to 42" - £80+vat Any screen above 42" - £95+vat We have a satisfaction guarantee that covers all of our work and we are also fully insured as plasma and LCD installer. The above charges cover the fitting of the bracket and screen. We can also supply a bracket for you for an extra charge and also offer a range of cable tidy solutions which one of our friendly and experienced operations team will be happy to discuss with you. If you have an LCD or Plasma screen that you want hung give us a call on 0207 0999 199 or visit our plasma installation website.

Monday 17 November 2008

Gratitude and reward for good service

Silver Saints - London handyman service - We often get emails from customers thanking us for the great service and more often than not praising the handyman for his skill, flexibility and mostly his good manner.

Just last week I received an email from a customer who had Robin in to draught proof her windows. This particular customer was a property developer and had been using a rival handyman service for some time but thought she would give us go as we are one of the few handyman services that offer a draught proofing service.

Robin met her at the property first thing in the morning and proceeded to inspect the windows and the customer decided that she would leave Robin with the keys and leave the property to get on with some other things. This is not a rare occurrence, we are left in properties to work on our own all the time and have absolutely no problem with it. Robin completed the job at the agreed a fixed price, cleaned up after himself and dropped the keys through the post box of the customers home address which was just around the corner. Once he had done this I called the customer to let her know I had emailed her a copy of the invoice for the work done that day and explained this invoice could be paid by card over the phone which she did then and there. Robin had also had a look at some other windows while he was there and I included a cost estimate in the email I had sent with the invoice. The customer could not have been more complimentary about the service she had received and how wonderful she thought Robin was. She even went a step further to email me after the conversation we had had on the phone to say how she thought there was not another handyman company capable of offer more professional and complete service.

Needles to say that this customer will be using us in all of her investment properties from now on.

The most interesting thing about this situation is that I do not feel we did anything out of the ordinary for this customer, we treat all of our customers the same and give the service we ourselves would expect as customers of a service based company.

Why not put us to the test by calling 0207 0999 199 or by visiting our London handyman website. I assure there is no other handyman service in London that offers the same standard of service we do.

Thursday 6 November 2008

Changing light fittings and light switches.

Some people are under the illusion that you need a qualified electrician to change light fittings, light switches and plug sockets but this is not the case. None of our handymen are qualified electricians but are more than capable of changing light fittings, light switches and plug sockets. In fact we can do almost any domestic and commercial electrical jobs that don't need any new wiring added.

Handymen are well within the law to take on like for like electrics eg fitting replacement light fittings. As long as there has been a light fitting there before and the cables are all in place we can change the light fitting without hassle.

Changing light fittings, light switches and plug sockets are just a few of the many electrical jobs we take on. Why not give our operations team a call on 0207 0999 199 or visit out Silver Saints - London handyman website to discuss and book a Silver Saints handyman today.

Wednesday 5 November 2008

London toilet and sink unblocking.

Silver Saints - London's premier handyman service is fast becoming London's premier toilet and sink unblocking service.

Sure, all of our handymen travel around motorbikes and cant lug a full jetting and roding kit around with them but that is what makes us so competitive. We carry a special pump and small auger that fits neatly on our bikes and has a 99% hit rate.

There is no comparison between what we charge for unblocking toilets(£60+vat) and what a specialist drain clearing company with two guys in a van with a full kit of drain clearing machines charges (Usually upwards of £100+vat).

If we cant unblock your toilet and sink we wont charge you a penny.

Why not give our operations team a call on 0207 0999 199 or visit our London handyman service website.