Free quotes and estimates.

Do free estimates really exist? I tend not to think so. Many services these days offer free estimates and quotes as a way of getting their foot in the door with potential customers and I can understand why a customer would want more than one quote from a few different service providers but let’s be honest, anyone giving a free quote is always going to factor the cost of that quote into his final quoted price. Sure he may not ultimately get the job but just because you have not paid for his time to quote you does not mean that no one will.

I like the idea of a local tradesman giving free quotes to the area he either lives or trades in because that area is his main source of business and if he provides a good enough service at a reasonable rate and people are serious about getting the work done then free quotes won’t be all that necessary because he is more than likely assured of getting the work.

I think what worries me is larger firms offering free quotes because firstly they can afford it more and that it has now become industry expectation to get a free quote for work meaning that allot of time is spent going out to peoples house or offices and giving free building advice as opposed to visiting a potential customer with a clear idea of what they want doing.

There is also a difference between a builder giving you a quote to add and extension or even re-fit an entire bathroom and a handyman giving you a quote on changing a kitchen tap. Because there is this expectation of free quotes every now and then people question why it is not necessary to come out and see them to give a quote on changing a kitchen tap. After being in this industry for a few years and our handymen having the collective experience of nearly 3 lifetimes of home and office maintenance we can pretty much guarantee that 9 out of 10 times changing a kitchen tap will take no longer than 1 to 1 ½ hours. The key here is that Silver Saints London Handyman Service offer a service that we believe to be the most experienced, reliable and up-front in London so we want to be in a situation that our customers trust us enough to be happy that we are charging them fairly for work that is being done by someone who has done this sort of job many times and will not try and drag things out. Another important part of the service is that our handymen our experienced enough to recognise that if the tap or whatever job we are doing for some reason will not be completed in the time we have estimated over the phone he will tell you before the job goes ahead and you have option of sending him away without charge.

I appreciate there are some jobs that cannot be done without seeing and quoting on first and for this we offer a survey and estimate service which is charged at £35+vat. If you decide to go ahead with the estimate we have given, we will knock the £35+vat off the final invoice. This way you know exactly what you are in for those more complex jobs.

Silver Saints London Handyman Service is here to change your perception of the home and office maintenance industry. Why not give us a call on 0207 0999 199 or visit our website at www.silversaints.com There are not many jobs we can’t do!