Not your average handyman service

Many people who use our London handyman service for the first time are pleasantly surprised when a well spoken, polite and neatly turned out person turns up to tackle their 'to do' list.

All of our handymen come from professional backgrounds: Don is an Oxford graduate, was a pilot in the Royal Air Force, a government liaison in China, Chairman of a Charity and also has a honours degree in french studies. He picked up most of his handyman knowledge and skills while renovating his own and friends properties. Don has been working as a professional handyman for six years now and is attracted to this job because no two days are the same. Nick graduated from Brunel University with an engineering degree, he worked for KPMG for twenty years as a management consultant, is an avid yachtsman and skippers commercially owned yachts in his spare time. Nick describes himself as semi-retired even though he works a full five day week. The aspect of this job he likes the best is meeting new and interesting people everyday. Robin has been in the building trade working as a Quantity Surveyor for over twenty years, he is an advanced motorcyclists and often takes groups of motorcyclists on guided trips to Europe. His depth of building and technical knowledge is massive and he pursues carpentry projects as a hobby.

It should be obvious from the profiles above that we are no ordinary handyman service, when you book a Silver Saints handyman, you are getting someone who can communicate well, is used to working in high pressure environments, has excellent problem solving skills and have chosen to do this job because they understand the importance of customer service and love DIY. All our handymen have had successful professional careers but have left the confinement of the office behind to pursue a flexible, fun and rewarding career as a mobile professional London handyman.

Shed re-felting

If your garden shed roof is looking a bit tatty and weather beaten there is no better time than the beginning of Summer to have the felt replaced.

The roof felt forms a waterproof layer that stops water penetrating the roof and leaking onto the stuff you keep in the shed but it also keeps the shed roof timber in good nick and ensures it lasts through the seasons.

Re-felting a shed roof is a job that any of our handymen can do so why not give us a call to get an idea of what costs are involved.

Silver Saints - London handyman service. 0207 0999 199

Should we do the tiling?

Last week we were called in to replace an electric shower by a customer that had a 15 year old electric shower that had finally given up the ghost. She was a little upset that her trusty shower had broken but realized that due to its age it was probably time for a replacement. Shower repairs and shower replacement is something we do on a regular basis so I explained we could replace the shower and would only need one visit if she could give me the details of her current shower, which she did.

I searched the Internet for details of the old shower so I could check what power rating and what plumbing and electrical connections it had so I could get the closest match that would not require too much adjustment of the current plumbing or electrics. Eventually I found the details and a diagram of her current shower which as it turns out was a shower cross mirrored vanity unit that fitted to the wall. I had not seen anything like it before and the site I was looking at confirmed its age and also that there were no spares available for it. The diagram showed the size of shower which was far bigger than any modern shower which means that a newer smaller shower might expose some of the wall behind the old shower depending on weather the tiles have been laid up to the shower or behind the shower. The customer was confident the tiles ran all the way behind the shower.

I found a suitable electric shower that had similar connections and the identical power rating and the job was booked in. The handyman arrived and proceeded to fit the shower but when he removed the old shower he found that the tiles protuded only marginally behind the shower and there was a mainly just bear wall behind the old shower at which point he though it best to confer with the customer and explain there will need to be some tiling done as the new shower would not cover up the exposed wall. The customer understood the what was required but asked the handyman to continue to fit the new shower and she would do the necessary tiles herself. The handyman continued.

Early the next morning I received an email with pictures attached from the customer who was very upset with the condition of her wall and level of finish of the installation. She was right the finish was not great but not surprising either as the handyman had fully explained the situation and she literally told him that she only wanted to pay him for the shower installation and that she would do the tiles herself. This is an incredibly frustrating situation for us as we had tried to explain that this issue would arise but to avoid leaving one of our customers unsatisfied we are going back to the property to re tile the wall as necessary at our own expense. Sometimes it is impossible to do everything right but it is mostly the way you handle the complaint when things do go wrong that people will remember you for.

Snowed in?

While most of London had the day off on Monday courtesy of mother nature some of our handymen were still hard at work. All of our handymen travel around on either large motorbikes or bicycles so they are really exposed to the elements and far more adversely affected by the snow than your average tradesman in a van but this did not stop some of handymen getting on with their working day.

Most of our handymen live in suburban London and understandably were unable to make it into work on Monday and Tuesday but one or two of our guys refused to let a little bit of snow ruin the start to their working week and managed to walk to some of their jobs. Now that's what I call dedication and its what you can expect every time you use London's premier handyman service - Silver Saints.

Toilet unblocking - its not pleasant but at least its satisfying

Silver Saints - London handyman service has encountered a few interesting toilet unlocking jobs over the past few months. From soccer ball size pieces of limescale to bits of carpet our Silver Saints have seen it all.

We have a very special method of unblocking toilets that allows us to be faster and cheaper than your average man in van drain unblocking company. This doesn't make the process of unblocking toilets any more pleasant a task but at least it makes it a bit more satisfying. Reason being is that our London handymen find nothing more satisfying than giving a customer a successful, cost effective solution to a problem, even if that problem is a nasty blocked toilet.

Our handymen have pretty funny and equally nauseating stories about unblocking toilets but each one of them still finds it a satisfying job to do.

We charge a fixed price of £60+vat for unblocking your toilet (we unblock sinks and basins too at £70+vat).

If you have a domestic or commercial toilet that is blocked give our operations team a call on 0207 0999 199 or visit our London handyman service website to book in a Silver Saint today.

Gratitude and reward for good service

Silver Saints - London handyman service - We often get emails from customers thanking us for the great service and more often than not praising the handyman for his skill, flexibility and mostly his good manner.

Just last week I received an email from a customer who had Robin in to draught proof her windows. This particular customer was a property developer and had been using a rival handyman service for some time but thought she would give us go as we are one of the few handyman services that offer a draught proofing service.

Robin met her at the property first thing in the morning and proceeded to inspect the windows and the customer decided that she would leave Robin with the keys and leave the property to get on with some other things. This is not a rare occurrence, we are left in properties to work on our own all the time and have absolutely no problem with it. Robin completed the job at the agreed a fixed price, cleaned up after himself and dropped the keys through the post box of the customers home address which was just around the corner. Once he had done this I called the customer to let her know I had emailed her a copy of the invoice for the work done that day and explained this invoice could be paid by card over the phone which she did then and there. Robin had also had a look at some other windows while he was there and I included a cost estimate in the email I had sent with the invoice. The customer could not have been more complimentary about the service she had received and how wonderful she thought Robin was. She even went a step further to email me after the conversation we had had on the phone to say how she thought there was not another handyman company capable of offer more professional and complete service.

Needles to say that this customer will be using us in all of her investment properties from now on.

The most interesting thing about this situation is that I do not feel we did anything out of the ordinary for this customer, we treat all of our customers the same and give the service we ourselves would expect as customers of a service based company.

Why not put us to the test by calling 0207 0999 199 or by visiting our London handyman website. I assure there is no other handyman service in London that offers the same standard of service we do.

Changing light fittings and light switches.

Some people are under the illusion that you need a qualified electrician to change light fittings, light switches and plug sockets but this is not the case. None of our handymen are qualified electricians but are more than capable of changing light fittings, light switches and plug sockets. In fact we can do almost any domestic and commercial electrical jobs that don't need any new wiring added.

Handymen are well within the law to take on like for like electrics eg fitting replacement light fittings. As long as there has been a light fitting there before and the cables are all in place we can change the light fitting without hassle.

Changing light fittings, light switches and plug sockets are just a few of the many electrical jobs we take on. Why not give our operations team a call on 0207 0999 199 or visit out Silver Saints - London handyman website to discuss and book a Silver Saints handyman today.

London toilet and sink unblocking.

Silver Saints - London's premier handyman service is fast becoming London's premier toilet and sink unblocking service.

Sure, all of our handymen travel around motorbikes and cant lug a full jetting and roding kit around with them but that is what makes us so competitive. We carry a special pump and small auger that fits neatly on our bikes and has a 99% hit rate.

There is no comparison between what we charge for unblocking toilets(£60+vat) and what a specialist drain clearing company with two guys in a van with a full kit of drain clearing machines charges (Usually upwards of £100+vat).

If we cant unblock your toilet and sink we wont charge you a penny.

Why not give our operations team a call on 0207 0999 199 or visit our London handyman service website.

Sash window draught proofing

Silver Saints - London handyman service. We have recently added sash window draught proofing to the wide range of handyman jobs we take on in London. Our handymen have years of experience working with sash windows and we have come to realise that there is a demand (especially as winter closes in) for draught proofing of sash windows.

We offer a professional and complete draught proofing service that does not cost the earth. Most draught proofing companies prefer to renovate the entire window which can become both timely and costly whereas we offer a straightforward draught proofing service which will vastly improve the weatherproofing on all areas of the existing sash window.

We offer a fixed price for draught proofing so you no exactly what you're in for.

- £95+vat per window.

If you need your sash window cords changed at the same time we charge an extra £8+vat per window that we are draughtproofing.

Sash window draught proofing is just one of the many specialist tasks we take on, we not give our friendly and experienced operations team a call on 02070999199 or visit our London handyman service website to book your Silver Saint today.

Silver Saints - London handyman service

Silver Saints - is London's premier handyman service. We employ a team of highly experienced, flexible and trustworthy handymen that travel around on motorbikes carrying out a wide variety of jobs from plumbing and basic electrics to fixing, fitting and hanging stuff.

Here are a few examples of the types of jobs we specialise in:

- Furniture assembly
- Bath screen installation
- LCD and Plasma installation
- London plumbing service
- Toilet unblocking
- Sash window repairs
- Sash window draught proofing
- Picture hanging
- Light fitting replacement
- Shower repairs
- Blind installation
- Toilet repairs
- Tile and grout cleaning.

And many many more...

There are practically no home or office maintenance jobs we cant do so why not give our friendly and experienced operations team a call on 0207 0999 199 or visit our london handyman website to book a Silver Saint - London handyman today.